Customer Service
ENQUIRIES
If you have any questions or you need information about your investments in funds managed by Altamar Private Equity S.G.I.I.C., S.A.U. or Altan Capital, S.G.I.I.C., S.A. or you need information about the investor’s private area access, please contact the following email address:
admonparticipes@altamarcam.com
As an example, in case you need to retrieve the access codes to your personal website, you can use this e-mail address
CLAIMS
Altamar Private Equity, S.G.I.I.C., S.A.U. / Altan Capital S.G.I.I.C., S.A. / Altamar Global investments, S.A.
With the aim of preserving confidence and offering our investors an adequate protection level, Altamar has appointed a Customer Service Support:
Dña. María Pilar Sanz Iribarren
Paseo de la Castellana, nº 91
28046 Madrid
Tel. 91 290 07 00
Fax. 91 310 72 31
atencionalcliente@altamarcapital.com
This service has a duty of serving clients claims with a maximum period of up to two months.
In case this channel has been insufficient, clients can direct their claims to Comisionado para la Defensa del Inversor. Pº de la Castellana, 15 • 28046 Madrid
The regulation related to Transparency and Client Protection can be looked up in the CNMV web site.
The procedures of AltamarCAM Customer Service support have been established in our Client Protection Regulations.
